Accessibility Statement

CHE Behavioral Health Services ("CHE") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Accessibility is an ongoing process. CHE regularly reviews its website, monitors user feedback, and works to improve accessibility as technologies and standards evolve.

CHE is working toward substantial conformance with Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make web content more accessible for people with a wide array of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

• Designing with sufficient color contrast and scalable typography.
• Providing alternative text for meaningful images and marking decorative images as such.
• Building keyboard-navigable interactive elements with visible focus states.
• Using semantic HTML, ARIA labels, and accessible component libraries.
• Periodically reviewing the site against WCAG 2.2 AA criteria and addressing issues we find.

Consistent with Section 1557 of the Affordable Care Act and other applicable federal laws, CHE provides free auxiliary aids and services to people with disabilities (including qualified sign-language interpreters and information in alternate formats such as large print or accessible electronic formats) and free language-assistance services to people whose primary language is not English. See our Notice of Nondiscrimination & Language Assistance for details.

While we strive to make all content accessible, certain third-party applications or embedded services may present accessibility limitations that are outside of CHE's direct control. We work with our vendors to encourage improvements whenever possible.

We welcome your feedback on the accessibility of this website. If you encounter an accessibility barrier, or need content in an alternate format, please contact us:

CHE Behavioral Health Services
Email: info@cheservices.com
Phone: 1-888-515-3834

Please include the webpage or feature you experienced difficulty accessing and a description of the issue so we can investigate.

We try to respond to accessibility feedback within five business days.

If you believe you have experienced discrimination or have been denied meaningful access because of a disability, you may file a grievance with our Compliance Officer (see Compliance Program) or with the U.S. Department of Health and Human Services, Office for Civil Rights, as described in our Notice of Nondiscrimination.